FAQs
Here’s all you need to know about Bricktastic!
If you can’t find the answer to your question below, contact the Bricktastic team at contact@fairybricks.org.
At the show
Answers to common queries about the event.
Do under 4s need a ticket to enter?
No, children under 4 years old do not require a ticket to enter Bricktastic with a paying adult.
What time is the show open?
Bricktastic is open to general entry tickets from 9am – 6pm on both Saturday and Sunday. See the tickets page for more information.
Can we leave the show and return later in the day?
Yes you can. As you leave you may be given a wristband so that you can pop out for lunch and return later.
One of our party has become separated, what should we do?
See the venue concierge team at the entrance desk and they’ll be able to help reunite you.
Can I take pictures of the LEGO models on display?
You can indeed. If you do post any pictures online, we would really appreciate if you could tag us: @bricktastic on Twitter, @bricktasticMCR on Facebook, @_bricktastic on Instagram.
Are there places to eat inside the venue?
Yes there is a small café serving sandwiches & drinks, and a seating area if you would like to bring your own snacks.
Is the event accessible?
The venue & toilet facilities are fully wheelchair & pushchair accessible.
Complimentary pushchair parking and cloakrooms are located at the entrance.
We also offer the earliest ticket slots on both Saturday & Sunday (9am entry only) at a limited capacity to enable visitors that would benefit from a more relaxed environment to enjoy the event. We do not ask for proof of need to book these tickets.
Tickets and entry
Queries and answers regarding tickets and entry in to Bricktastic.
Can children attend the show by themselves?
In the interests of child protection, all children must be accompanied by an adult at all times.
Do we need to print our tickets?
No, so long as you are able to show them on a mobile device at the entrance.
Do we have to arrive at the exact time printed on our ticket?
The time on your ticket is an entry from time. We do need as many people as possible to there around their allocated time. If however you are booked for the 10:15 slot and can’t arrive until 13:00, we will still allow you to enter. Entry prior to your ticket time is not permitted.
Are free tickets for carers available?
We get a lot of enquiries & this has always been a tough one for us. We have taken the decision after consultation to not offer discounts on tickets for the following reason – our financial structure of the event is a fundraising one, where every penny of ticket sales makes a difference to the work Fairy Bricks delivers. In 2022 we helped 50,000 children in need of play through our donations to hospitals.
Can we pay on the day?
No! Sorry, there is no option to pay on the day.
Where are my tickets?
It sounds obvious, but please check your spam/junk folders in the first instance. If they are not there, please see this page on the See Tickets website.
Don’t worry if you don’t have your booking reference number, if you scroll to the bottom of the page & enter the email address you used to purchase the tickets it should retrieve any tickets associated with the email provided.
About the venue
Where is the venue?
The venue is Manchester Central in Manchester, England. We are in Manchester Central’s Central Hall for 2023 – more space, and more LEGO to see! View our venue page for the address and more information.
Where exactly within Manchester Central is the event?
Use the Charter Foyer entrance, once inside – Bricktastic is in a new location within the venue. You will find us in Central Hall 2.
Are pushchairs allowed?
Yes, of course. The venue is pushchair and pram accessible.